Email AI
Fast answers to simple questions, while anything sensitive goes to a person.
Policies per inbox
- Modes: off, read-only, drafts only, with approval, automatic for low risk.
- Complaints, refunds, IBAN changes, contracts and disputes are always escalated.
- Every figure in a reply is checked against the company’s own records.
- Loop protection, spam filtering, SPF/DKIM/DMARC checks, de-duplication by Message-ID.
- Messages say openly that they were prepared with the company’s AI assistant.